A couple of weeks ago, I received an e-mail from a friend after his Twitter account had suddenly been suspended for no apparent reason. It begs the question about what do if your account is suspended, which for many people is a bad situation given Twitter has become an important way to communicate for personal and business reasons.
Here are some suggestions about what to do.
1. Send a message @biz (Biz Stone) or @ev (Evan Williams), begging them to take mercy on you. If they actually pay attention to your message, it’s entirely possible one of Twitter’s co-founders can restore your account in minutes. That said, this technique is probably a long shot.
2. Send a message to support, which will probably tell you that it will take them as many as 30 days to get back to you so they can do some “research”. Chances of quick action: minimal.
3. Send an e-mail to restore@twitter.com from the email address that you used to register, along with your username and the restore request. You are added to the list, and after 4-6 weeks, you would get notified about the restored account.
4. Fill out this form, and let pray someone actually sees it, although it apparently could take four to six weeks for anything to happen.
5. As a last resort, send an e-mail to suspended@twitter.com
If Your Twitter Account is Suspended, Then What?
A couple of weeks ago, I received an e-mail from a friend after his Twitter account had suddenly been suspended for no apparent reason. It begs the question about what do if your account is suspended, which for many people is a bad situation given Twitter has become an important way to communicate for personal and business reasons.
Here are some suggestions about what to do.
1. Send a message @biz (Biz Stone) or @ev (Evan Williams), begging them to take mercy on you. If they actually pay attention to your message, it’s entirely possible one of Twitter’s co-founders can restore your account in minutes. That said, this technique is probably a long shot.
2. Send a message to support, which will probably tell you that it will take them as many as 30 days to get back to you so they can do some “research”. Chances of quick action: minimal.
3. Send an e-mail to restore@twitter.com from the email address that you used to register, along with your username and the restore request. You are added to the list, and after 4-6 weeks, you would get notified about the restored account.
4. Fill out this form, and let pray someone actually sees it, although it apparently could take four to six weeks for anything to happen.
5. As a last resort, send an e-mail to suspended@twitter.com
For more information on why an account would be suspended, there are some details within Twitter’s support site, as well as The Twitter Rules.